State Farm® Insurance Agent Mark Mackey

"No one ever answers the phone when you call. I've tried number of times to call somebody no one answers. I called the corporate number then they transfer me back to Mark's line who doesn't answer the phone. At this point I'm trying to cancel my auto policy and no one will even answer the phone to do it. I might stop in the office but nobody's there anyways. 100% dissatisfied with the service"

"Very nice and respectful team !"

"Mark Mackey State Farm Insurance and his staff provide top-notch, dedicated service to their clients. Lisa Nazario is an absolute pleasure to work with and her “can do” attitude is refreshing and puts people at ease. I cannot be more pleased with their dedication to customer service!"

"We have been customers of Mark Mackey for over 20 years and he and his colleagues have consistently helped us find the right coverage within our budget and have helped us shift our coverage as we have had changes in our lives. And they are very nice people on top of it! Highly recommended."

"This office and Lisa Nazario were extremely helpful with all my insurance needs. Not only did they act promptly and professionally, they also understood the sentimental value of my childhood home by ensuring it was handled with the utmost respect and care. Thank you Lisa and team!"

"I’ve been with Mark Mackey for 25 years. Always attentive to what I need."

"Mark and his team have been helping my family for years and we cannot express our gratitude for all they have done for us!! A+"

"Mark and his team are the best - I recently moved away from IL and greatly miss the service and attention from Mark's team. Open an office in CA Mark!"

"Mark is a terrific agent and even better person. Cannot recommend him more highly. Always been there for us."

"I was very disappointed with their response when I asked for help. I've been with Mark for over 20 years but it's time to find someone new."

"Very good service"

"Our basement flooded yesterday in the huge storm and after visiting the office today we found that Mark had upgraded our policy to cover drain issues. We're six months into home ownership and had no idea to ask for this. THANK YOU, MARK!"

"They are always accommodating"

"Ms. Elena was very helpful and was able to answer any doubts I had with such a great personality!"

"I recently called this office regarding a quote for my mom, since she was concerned about the language barrier, but Elena, who happened to be bilingual helped us so much and was very sweet! Very insightful and professional."

"Immensely grateful for the service provided by Elena. Efficient, professional and very kind! Couldn't have asked for an easier insurance transition. Highly recommend!"

"Mark and his team have covered my home and cars for seven years. They are always helpful, professional and friendly--both in finding the right level of coverage and in handling claims."

"Kimberly Heredia is always so kind and courteous, takes care of my needs and is always looking out for me to make sure I am getting the best rate. I know I am in good hands with Kim. Thank you!"

"awsome cust service Lisa and other staff very helpfull thanks LISA THIS IS iSH"

"very good people they are helpful"

"Working with Lisa throughout the years has been wonderful. Her experience has guided my family through many decisions that helped us tremendously and shaped my future. While is English not our first language, her patience has always made communication easy."

"Kim is so helpful, respectful, and responsive. She has been working with my family for over 20+ years and we couldn't be more grateful for the services provided from Mark Mackey - State Farm Insurance."

"What a great agency to do business with. We have all our policies through Mark's office and we couldn't imagine having to "deal" with another office or company. They are very affordable, but more important to us is the service they provide. From car accidents to break downs to opening a new policy, they have always been so helpful. Big thanks to Kim for helping us set up yet another policy. Keep up the great work!"